Excellent experience! Very satisfied. I converted from an old wood burning fireplace insert to a Jotul 635 direct vent gas insert. Rettingers was very helpful in helping me select the unit that was best for my needs. I worked with Alexis in the showroom, Lee for the site visit and Mitchell and Gary were the installers. All personnel I encountered were professional, courteous and competent. I would definitely use again.

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